Trust Us — We’re Professionals

ipad-flight-deck

I’ve seen some ill-conceived policies emanate from the FAA over the course of my professional flying career. Some diktats are just busy work, while others fail to achieve an otherwise admirable end. But the worst are those that create the very hazard they are supposed to prevent.

Case in point: the recent adoption of 14 CFR 121.542(d), which prohibits the use of any personal electronic devices in flight. According to the FAA, this rule is “intended to ensure that non-essential activities do not affect flight deck task management or cause a loss of situational awareness during aircraft operation.”

Sounds great on the surface, doesn’t it? I mean, who could possibly oppose a rule which the Feds ostensibly see as the aeronautical equivalent of a ban on texting while driving? Keeping distractions at bay and pilots focused on flying has got to be a wonderful enhancement for safety.

But it’s not. The flight profiles of airlines, cargo haulers, charter companies, fractionals, corporate flight departments, and even private GA operators often dictate long stretches of straight-and-level flight with the autopilot on. Surely the FAA is aware of this. Now add in circadian rhythm issues associated with overnight flights, a dark cockpit with minimal radio traffic, and a flight crew pairing who have run out of things to talk about. There’s nothing to do but stare off into the inky darkness for hour upon hour. It’s a recipe for falling asleep.

Say what you will about distractions on the flight deck, but I’d much rather see a pilot peruse an issue of AOPA Pilot while in cruise than to have that individual zoned out or inadvertently napping. For one thing, the process of waking up takes time, whereas an alert human need only change focus. We already do that dozens of times on every flight anyway. Check in on the engine instruments, then answer a question from a passenger, then look out the window, then consult a chart. We do this all day long.

Is there much difference between reading a magazine and delving into the minutia of some random page of the Jeppesen manual when they’re both a form of busy work to keep the mind engaged during slow periods in cruise? I sincerely doubt a roundtable of experts in automation and human factors would have come up with a PED ban.

I can understand prohibiting them below, say, 10,000′ when the sterile cockpit rule is in effect. That’s a busy time for pilots, and non-essential items are naturally stowed at that point anyway. But electronic devices in and of themselves can be helpful in staving off the ultimate distraction. “Flight to Safety” author and Airbus pilot Karlene Petitt said it best:

Numerous studies have shown that one of the tips to help fall to sleep is to NOT watch television or work on your computer at a minimum of an hour before bedtime. The light suppresses melatonin production and stimulates brain activity. I’m not sure about you, but I want my pilots alert with stimulated brains. Give them something to do to keep them awake.

As many of you have probably noted, this rule is located in Part 121 and therefore only applies to scheduled airlines. From maintenance requirements to medical certification, their regs are the strictest around, so perhaps this seems much ado about nothing for a general aviation audience. But the FAA is of the opinion that this limitation should reach a lot further than United and Delta:

Recommended Actions: This prohibition on personal use of electronic devices on the flight deck in the final rule is applicable only to operations under part 121. However, Directors of Safety and training managers for all operators under parts 135 and 125, as well as part 91K, are encouraged to include operating procedures in their manuals and crewmember training programs prohibiting flightcrew members from using such devices for personal use during aircraft operation.

Will this eventually reach down to Part 91? Who knows. Even if it doesn’t, the real problem is that the FAA is spoon-feeding each and every individual action and prohibition to us without making allowances for the differences inherent in each type of operation. One-size-fits-all is wonderful for tube socks and scarves, but when it comes to flight safety, it’s just bad policy.

The smart way to go about this would be to leave it to the individual company, flight department and/or individual to determine what PED policy best serves the cause of safety. If you’re Southwest Airlines or a charter operator company flying VLJs, you probably aren’t flying long-haul trips and might be fine with reasonable PED limitations. Certainly using them below 10,000′ could be prohibited. But if you’re flying international cargo in a jumbo jet or hopping continents in a Global 5000 on legs of twelve or thirteen hours? That personal electronic device could be incredibly helpful in maintaining alertness.

Whether it’s a vocation or an avocation, pilots are a professional lot who can be trusted to make their own decisions about portable electronic devices.


This article first appeared on the AOPA Opinion Leaders blog.

The Hacked Airplane

gulfstream-on-snow-gradient

For better or worse, the relentless march of technology means we’re more connected than ever, in more places than ever. For the most part that’s good. We benefit from improving communication, situational awareness, and reduced pilot workload in the cockpit. But there’s a dark side to digital connectivity, and I predict it’s only a matter of time before we start to see it in our airborne lives.

Consider the recent Heartbleed security bug, which exposed countless user’s private data to the open internet. It wasn’t the first bug and it won’t be the last. Since a good pilot is always mindful the potential exigencies of flying, it’s high time we considered how this connectivity might affect our aircraft.

Even if you’re flying an ancient VFR-only steam gauge panel, odds are good you’ve got an Android or iOS device in the cockpit. And that GPS you rely upon? Whether it’s a portable non-TSO’d unit or the latest integrated avionics suite bestowed from on high by the Gods of Glass, your database updates are undoubtedly retrieved from across the internet. Oh, the database itself can be validated through checksums and secured through encryption, but who knows what other payloads might be living on that little SD card when you insert it into the panel.

“Gee, never thought about that”, you say? You’re not alone. Even multi-billion dollar corporations felt well protected right up to the moment that they were caught flat-footed. As British journalist Misha Glenny sagely noted, there are only two types of companies: those that know they’ve been hacked, and those that don’t.

Hackers are notoriously creative, and even if your computer is secure, that doesn’t mean your refrigerator, toilet, car, or toaster is. From the New York Times:

They came in through the Chinese takeout menu.

Unable to breach the computer network at a big oil company, hackers infected with malware the online menu of a Chinese restaurant that was popular with employees. When the workers browsed the menu, they inadvertently downloaded code that gave the attackers a foothold in the business’s vast computer network.

Remember the Target hacking scandal? Hackers obtained more than 40 million credit and debit card numbers from what the company believed to be tightly secured computers. The Times article details how the attackers gained access through Target’s heating and cooling system, and notes that connectivity has transformed everything from thermostats to printers into an open door through which cyber criminals can walk with relative ease.

Popular Mechanics details more than 10 billion devices connected to the internet in an effort to make our lives easier and more efficient, but also warns us that once everything is connected, everything will be open to hacking.

During a two-week long stretch at the end of December and the beginning of January, hackers tapped into smart TVs, at least one refrigerator, and routers to send out spam. That two-week long attack is considered one of the first Internet of Things hacks, and it’s a sign of things to come.

The smart home, for instance, now includes connected thermostats, light bulbs, refrigerators, toasters, and even deadbolt locks. While it’s exciting to be able to unlock your front door remotely to let a friend in, it’s also dangerous: If the lock is connected to the same router your refrigerator uses, and if your refrigerator has lax security, hackers can enter through that weak point and get to everything else on the network—including the lock.

We can laugh at the folly of connecting a bidet or deadbolt to the internet, but let’s not imagine we aren’t equally vulnerable. Especially in the corporate/charter world, today’s airplanes often communicate with a variety of satellite and ground sources, providing diagnostic information, flight times, location data, and more. Gulfstream’s Elite cabin allows users to control window shades, temperature, lighting, and more via a wireless connection to iOS devices. In the cockpit, iPads are now standard for aeronautical charts, quick reference handbooks, aircraft and company manuals, and just about everything else that used to be printed on paper. Before certification, the FAA expressed concern about the Gulfstream G280’s susceptibility to digital attack.

"There's an app for that!" The Gulfstream Elite cabin can be controlled from iOS devices.

“There’s an app for that!” The Gulfstream Elite cabin can be controlled from iOS devices.

But the biggest security hole for the corporate/charter types is probably the on-board wi-fi systems used by passengers in flight. Internet access used to be limited below 10,000 feet, but the FAA’s recent change on that score means it’s only a matter of time before internet access is available at all times in the cabin. And these systems are often comprised of off-the-shelf hardware, with all the attendant flaws and limitations.

Even if it’s not connected to any of the aircraft’s other systems, corporate and charter aircraft typically carry high net-worth individuals, often businessmen who work while enroute. It’s conceivable that a malicious individual could sit in their car on the public side of the airport fence and hack their way into an aircraft’s on-board wi-fi, accessing the sensitive data passengers have on their laptops without detection.

What are the trade secrets and business plans of, say, a Fortune 100 company worth? And what kind of liability would the loss of such information create for the hapless charter company who found themselves on the receiving end of such an attack? I often think about that when I’m sitting at Van Nuys or Teterboro, surrounded by billions of dollars in jet hardware.

Internet connectivity is rapidly becoming available to even the smallest general aviation aircraft. Even if you’re not flying behind the latest technology from Gulfstream or Dassault, light GA airplanes still sport some cutting-edge stuff. From the Diamond TwinStar‘s Engine Control Units to the electronic ignition systems common in many Experimental aircraft to Aspen’s Connected Panel, a malicious hacker with an aviation background and sufficient talent could conceivably wreak serious havoc.

Wireless data transmission for the GA cockpit: Aspen's Connected Panel

Wireless data transmission for the GA cockpit: Aspen’s Connected Panel

Mitigating these risks requires the same strategies we apply to every other piece of hardware in our airplanes: forethought, awareness, and a good “Plan B”. If an engine quits, for example, every pilot know how to handle it. Procedures are committed to memory and we back it up with periodic recurrent training. If primary flight instruments are lost in IMC, a smart pilot will be prepared for that eventuality.

As computers become an ever more critical and intertwined part of our flying, we must apply that same logic to our connected devices. Otherwise we risk being caught with our pants down once the gear comes up.


This article first appeared on the AOPA Opinion Leaders blog.

User Fees for All

Highway at night

I’ve been flying sixteen years now, and the specter of user fees has haunted the general aviation community the entire time. Longer, in fact.

The history of these proposals has been summarized by AOPA if you care to know the full background, but one thing not many of us remember is that these taxes were first proposed to Congress nearly two decades ago by… who was it again? Oh, that’s right: the industry itself. Yes, it was the airlines who first urged the adoption of user fees “as a mechanism to fund the FAA in a balanced federal budget.”

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Learning to Fly — Without An Instructor?

owl

Just how important is the instructor when it comes to learning to fly? That might be a surprising question for an CFI to ask, but the longer I teach, the more cognizant I become of the many ways in which an instructor can function as a barrier to the student’s progress. And apparently I’m not the only one who feels that way.

Last month, Paul Bertorelli penned (keyed?) an editorial about simulator maven Redbird stepping into the training void created by Cessna’s shift away from the piston market. What caught my eye about the piece was this line:

When I was instructing primary students, I always felt that with the right resources, any reasonably able person could largely teach himself to fly, with the instructor intervening only as a problem solver and coach.

Obviously it’s possible to learn to fly without an instructor. The Wrights did it well over a century ago, along with dozens of other aviation pioneers who had no other way of acquiring the requisite skills and knowledge except through experimentation. But Bertorelli is the first person I’ve encountered who proffered the idea of learning that way today.

I can cite several modern examples of people teaching themselves to fly, from impatient ultralight pilots flying off a dry lake bed to those in bona fide four-place GA aircraft. I’ve met two people from foreign countries with no general aviation market to speak of who were very much like the Wright brothers. There were no instructors to turn to. These guys either taught themselves to fly or simply stayed on the ground. One of them even had to engineer his own aircraft out of random parts. A real-life Flight of the Phoenix!

It gets better: a few years ago, I had a Pitts transition student with whom I flew in the S-2C for a half dozen hours before learning that not only did he lack a pilot certificate, but he actually taught himself to fly in a Cardinal that his family owned when he lived in the Midwest as a kid. The most surprising aspect? His self-education was so solid that nothing seemed out of place or abnormal about his skills or knowledge when we jumped into the Pitts. As anyone who’s flown one will tell you, the Pitts is an extremely demanding aircraft, even by tailwheel standards.

Likewise, I’ve seen many examples of instructors who, despite the best of intentions, actually impeded their student’s progress. With the cost of flying spiraling upward, that sort of thing will wash a potential aviator out faster than ever before. Then there are the inevitable scheduling conflicts, personality mismatches, and CFIs who leave for that low-paying airline gig in mid-stride.

When you consider all the above, and think about the amazing simulators, computer-based training courses, and interactive electronic training aids — things aviation pioneers of the late 18th and early 19th centuries could have only dreamt of — the question isn’t whether one can learn to fly without a CFI. It was done a hundred years ago and it’s still being done today. In fact, we self-teach every day when we fly, don’t we? That’s why the a pilot certificate is often referred to as a “license to learn”.

No, it seems to me the real question is how effective our current methods are. And one of the best ways to determine that is to have something to compare them to. I don’t mean to discount the many vital functions that an instructor plays. For one thing, aviation is an unforgiving activity and some mistakes — a low-altitude stall/spin, for example — simply cannot be made if one hopes to live a long life. But over time I’ve come to realize that there is a lot more to learn than any instructor could hope to teach, even during the formal student pilot period.

That’s why I feel a major part of being an instructor is simply keeping the student from hurting themselves or the airplane while they learn how to fly. This isn’t to say I don’t “teach”, but rather that I’m open to the many different ways in which people learn.

I had one student who couldn’t land the airplane well if I was talking during the process. Once I shut up, he did fine. It doesn’t exactly stroke the ego to admit that sometimes the best way to help is to just get out of the way, but after thinking about it a bit more, I realized that’s what many of my favorite CFIs did. Sometimes less really is more. When they did speak, it was always something concise and well-considered. Efficient. Compact.

It would be interesting to see a study commissioned where traditional methods of teaching primary students would be compared with using the Bertorelli method. I’m not convinced that the time required to reach Practical Test Standards proficiency would be much greater.

The Contract Pilot

Gulfstream G650

As much as one may love flying, it can be a tough career choice. Many pilots struggle through the food chain only to end up discouraged, if not downright hating their job. We’re all aware of the reasons: low pay, long days, little respect, too much time away from home, difficult working conditions, commuting, regulatory hassles, bankruptcies, furloughs, and ruinously expensive training.

Quite a list, isn’t it?

Ours is a small community; word gets around, and it begs the question, how many have bypassed a flying career altogether because of it? I once read a survey suggesting that most pilots would not recommend the field to their children. Of course, many vocations are in this rickety boat. Even formerly high-flying professions like physician and attorney have lost their luster. The message: “it ain’t what it used to be”.

On the other hand, life is often what we make of it. From bush flying to firefighting, there are many different gigs out there for those willing to take Frost’s road-less-traveled. For the past three years, for example, I’ve been flying as a “contract pilot” and truly enjoy it.

The Contractor

It’s kind of a generic term, since anyone who flies as an independent contractor rather than a traditional, W-2 employee fits the definition, but I’ll focus on Part 91 and 135 corporate/charter flying because that’s what I know best.

Contract pilots function as a kind of overflow labor. Operators might need temporary help in the cockpit for a variety of reasons: a full-timer is sick, on vacation, leaves the company, times out due to regulatory limitations, or is unavailable for some other reason. God forbid, maybe they ran into trouble with a checkride or medical exam. Perhaps a trip requires multiple pilots due to length or logistics.

Some companies find it advantageous to run tight on full-time labor and supplement with contract pilots since there are no annual costs for training or benefits. They only have to pay contractors when they’re actually used, so as the flight schedule ebbs and flows, they can gracefully scale their workforce up or down without the inefficiency of, say, leaving full-time, salaried pilots sitting at home for an extended period.

For the pilot, there are both pros and cons to life as a contractor.

Gulfstream G650

The Pros

  • You’ve got some control over your schedule and can decline trips. I really hate doing that, because a) I don’t want the company to stop calling me, and b) you never know when things will slow down, so it’s smart to sock away some acorns for the winter. But if you’ve got a big vacation planned or your best friend is getting married? You’re ultimately in control.
  • We can work for multiple operators, which can provide a bit of protection if the flying slows down at one company.
  • You aren’t tied to a seniority system. If you’re an experienced captain at company A, you needn’t start over as the lowest-paid right seater at company B.
  • Contractors earn far more per day than full-time employees, and therefore needn’t work as many days to reach a given income level. That means better quality of life, especially if you’re married and/or have kids.
  • Contract pilots are typically paid by the day. I might have a five day trip consisting of a flight to Hawaii followed by three days on the island before flying home. That’s five days “on the clock”. It can be a more lucrative system than one where you are compensated based on flight hours. Operators are essentially purchasing your time.
  • You’ll travel the country, if not the world. Instead of a few major airports, on larger aircraft like the Gulfstream, you’ll see places you’d never dream of. Though I haven’t been there — yet — North Korea and the South Pole have both been on the table. (Random note: Jeppesen does publish charts and procedures for Pyonyang!)
  • I always get an honest sense of gratitude from the operators for whom I fly, because by definition I’m helping them out when they really need a pilot. For example, I recently got a call from a Part 91 Gulfstream operator whose pilot broke his arm in the middle of a trip. I airlined out the same day and flew that evening’s leg to Las Vegas, keeping the aircraft on schedule.

The Cons

You knew there had to be a few, right?

  • Contractors inherit all the hassles of being your own boss. Does anyone work harder? From providing your own benefits (don’t get me started about healthcare) to paying self-employment taxes, it’s not always the carefree work-and-go-home experience of a full-time employee.
  • You pay for your own training. On a jet, the annual recurrent training costs run in the thousands. I currently allot $15,000/year for recurrent training and associated costs (airfare, hotels, food, incidentals) on my airplane. The expenses are deductible, which helps a bit, but I figure my first month’s work each year is spent digging my way back to financial “zero”.
  • You can’t control when the phone rings. That can mean short-notice trips and/or weird hours.
  • It can be hard to plan your life out when you never know what days you’ll be working. I average about 10 days a month away, so my philosophy has been to just plan my social life as usual, and make sure people know I sometimes have to reschedule or cancel.
  • Work can conflict with itself. I’ve had three operators call me for a trip on the same day. I can only be in one place at at time, so I “missed out” on two of them.
  • No guarantee of work. But then, history has shown that there are no guarantees in life or aviation for anyone, are there?
  • It can be tough getting started. As with many careers, the best entrée is knowing someone who can get you in the door. Initial start-up costs of obtaining a type rating can be a major barrier.

Gulfstream at Sunset

I like contracting because when a trip is offered I know it’s because the operator wants to use me rather than has to use me. Contracting represents some of the best that flying has to offer: adventure, interesting destinations and passengers, phenomenal aircraft, and decent pay for the work I do.

So why don’t more people jump into contracting? Awareness, for starters. Not everyone knows about this little niche. Also, it can be tough to break in to the business. You don’t have to know someone on the inside, but it certainly helps.

The initial expense is probably the largest impediment. The best compensation is found on the larger aircraft, and that means an expensive type rating funded solely by the contractor. Some pilots speculate on their ability to get work by obtaining the type before they have a job to use it on. Unless you’re well-heeled, that’s a big financial risk, but it works out for some people.

There is a rather circuitous way around the type rating burden: start off as a salaried employee and switch to contracting after a couple of years. That way the operator pays for your training and in exchange you accumulate a significant body of experience on the airplane.

FAA to the Rescue! Not.

I should note that contracting in the Part 135 world is a bit harder than it used to be. In the old days, if you were typed and current on an aircraft, you could fly for any charter company that operated that kind of plane. It wasn’t uncommon for a contract pilot to fly for several operators. A few years ago — for reasons no one has been able to adequately explain — the FAA essentially did away with that capability.

Today, a five-figure recurrent only entitles you to work for the certificate holder under whom you trained. It doesn’t matter if you’re a veteran of ten years and 10,000 hours in a Gulfstream IV; if you went to recurrent on Company A’s OpSpec, as far as the FAA is concerned, when you move to Company B you are completely unqualified to operate a G-IV on any Part 135 flight until you’ve been through another recurrent… at your own expense, of course.

At first, this seemed like a potential deal-breaker for contract pilots, but it can help as much as it hurts. Just as the change make it harder for a contractor to work for multiple operators, it also makes it more challenging for that operator to replace a contract pilot since a successor wouldn’t be legal to fly until they went back for recurrent training.

Lock and loaded

Walking the Aviation Tightrope

Contracting does have something in common with scheduled airlines: it’s not right for everyone. If you’re the type that wants a fixed schedule or has to know exactly how much your bi-weekly paycheck is going to be, this ain’t the place. In addition to all the attributes of a good corporate or charter pilot, contracting requires the ability to run a business and cope with uneven income. Some months will be fantastic. Others, not so much. Even when business is slow, though, I get something valuable: more time at home with friends and family. Like I said at the top, life is what you make of it.

But the ability to earn a six figure income right off the bat while working a relatively small number of days? For me at least, it’s more than worth it. What I want in my flying carer is sustainability, the capacity to survive on this aviation tightrope, and ironically that’s what contracting provides. I want to fly without hating it, and that means avoiding the soul-crushing schedule and monotony of many professional flying jobs.


This article first appeared on the AOPA Opinion Leaders blog.